INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes Alicia Secrets different from other skincare brands?

We are an organic skincare brand that uses only the finest natural ingredients in our products. Our formulations are gentle on your skin and on the planet, and we never use harsh chemicals or synthetic fragrances.

Are your products vegan and cruelty-free?

Yes! We are committed to being a cruelty-free and vegan brand. None of our products are tested on animals, and we never use animal-derived ingredients in our formulations.

What skin types are your products suitable for?

Our products are suitable for all skin types, including sensitive skin. We use gentle, non-irritating ingredients in our formulations, and we recommend that you patch test our products before use to ensure that you have no adverse reactions.

How do I know which products are right for me?

We recommend that you start by identifying your skin concerns and goals. You can also consult with our skincare experts for personalized recommendations.

What is your shipping policy?

We offer free shipping on all orders over N100,000 within Nigeria. For orders under N100,000 a flat rate shipping fee applies. We also offer international shipping to select countries.

How do I use your products?

Usage instructions are provided on each product label. We recommend following the instructions carefully for best results.

How long will your products last?

The shelf life of our products varies depending on the specific product. Please refer to the product label for information on shelf life and expiration dates.